Privacy Policy

1. Information We Collect

We collect personal information in the following ways:

  • When You Make a Purchase: We collect your name, billing and shipping address, email address, phone number, and payment information to process your order.
  • When You Create an Account: We collect your account details, such as your username, password, and order history, to enhance your shopping experience.
  • When You Subscribe to Our Newsletter: We collect your email address when you sign up for updates on new products, promotions, or exclusive offers.
  • When You Contact Us: We may collect personal information when you reach out to our customer service team for support or inquiries.

We also gather non-personal information, such as IP addresses, browser type, and browsing patterns, through cookies and other tracking technologies to improve your shopping experience.

2. How We Use Your Information

The information we collect is used to:

  • Process and Fulfill Orders: To deliver your purchases, process payments, and send order confirmations and shipping updates.
  • Improve Customer Service: To respond to your inquiries and offer customer support.
  • Personalize Your Shopping Experience: To recommend products that suit your preferences and interests.
  • Send Marketing Communications: To provide you with updates, promotions, and offers, but only if you have opted in.
  • Analyze Site Performance: To track and improve the performance of our website and services.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your data with third-party providers (e.g., payment processors, shipping partners) who help us fulfill orders and operate our business. These providers are required to protect your information and only use it for specific purposes.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal data may be transferred as part of the business assets.

4. Data Security

We implement a variety of security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we take reasonable steps to safeguard your data from unauthorized access, disclosure, or misuse.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information through your account settings or by contacting us directly.
  • Deletion: You can request the deletion of your personal information, subject to certain legal and contractual obligations.
  • Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions in the email or contacting us.
  • Cookies: You can manage or disable cookies through your browser settings, although doing so may affect the functionality of our website.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide a better shopping experience. Cookies allow us to remember your preferences, keep track of your shopping cart, and analyze site traffic. You can control cookie settings through your browser, but disabling them may limit certain features of our site.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites, and we encourage you to read their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

  • Email: privacy@[yourjacketstore.com]
  • Phone: +[Your Phone Number]